Shipping Policy

All packages are shipped from West Melbourne, FL 32904, USA. Domestic Shipping Domestic shipping starts at $5.95 for packages under $100, or free for orders over $100 in the lower...

Custom Orders

Zpacks does not accept custom orders or offers for any modifications to our gear.

Warranty, Returns & Exchanges

Warranty All Zpacks gear includes a 2 year limited warranty against product failure caused by manufacturing, material, and design defects. Products will be repaired when possible or replaced based on...

Payment & Refunds

Forms of Payment We accept Visa, MasterCard, American Express, Discover, PayPal and Affirm.   Refunds - Affirm/Shopify Installments Returns and exchanges for items purchased with Affirm/Shopify Installments are subject to...