All packages are shipped from West Melbourne, FL 32904.
Domestic Shipping Options:
USPS First Class Mail or Fedex SmartPost
Economy shipping starts at $4.95 for packages under $100, or free for orders over $100.
Your order will be shipped via USPS first class mail if it is under 1 pound, or by FedEx SmartPost if it is over 1 pound. First class mail usually takes about 2-5 days. SmartPost generally takes 2-10 days for most locations in the contiguous United States, and up to 20 days for Alaska and Hawaii. FedEx SmartPost hands the package off to USPS for the final delivery.
Priority Mail / Fedex Home Delivery
For an additional $5 you can upgrade to USPS Priority Mail (1-3 days) or Fedex Home Delivery (1-5 days).
Or for an additional $8 you can choose Priority mail or FedEx Home Delivery with signature confirmation.
Zpacks IS NOT RESPONSIBLE for packages that are lost or stolen after the tracking shows that they are delivered. Please choose signature confirmation or be prepared to take responsibility if your package is stolen from your doorstep or mailbox after the tracking shows that it is delivered.
International Shipping Options:
'International Mail' is an economy option that is delivered by your country's postal service. This is available for small packages (up to $100) for $9.95, or for $24.95 for larger packages (over $100). This service sometimes does not have tracking once it leaves the US depending on the destination country, and it isn't quite as reliable. It typically takes 2-3 weeks but in some cases can run longer.
USPS International Priority Mail
USPS Priority Mail is available for $45. Priority Mail is usually faster, has tracking and rarely gets lost. We can ship to anywhere that www.usps.com will send packages, which is pretty much everywhere in the world. Priority mail has a stated delivery time of 6-10 days, however occasionally packages are held up by customs clearance or other issues, resulting in a longer delivery time. Budget 14 days to be safe, on top of our stated lead time for shipment.
Customs Duty Fees
Please note that some countries charge customs duties or VAT taxes at the time of receipt. This is not collected, pre-paid, or determined by Zpacks in any way. We only collect sales tax on orders that are shipped to the US state of Florida. Customs clearance can sometimes hold up packages.